About us

 

About Us
Water Filter World Australia – Family-Run, Trusted Since 1999Trading Hours (Open 6 Days a Week):
Monday – Friday: 9:30 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM G'day! I'm Byron Cottone, and together with my wife Grace, we've been passionate about clean, safe water for Australian families since 1994. We officially launched Water Filter World in 1999, and today it's a true family business. Our children are all hands-on:
  • Mason handles service and filter change overs
  • Maddison leads as Manager/Sales
  • Courtney brings her expertise to Manager/Sales
With over 30 years of hands-on experience in the water filtration industry, we know Australian water challenges inside out — from city supplies to bore water, tank water, and everything in between. Our simple promise? We take the time to understand your specific concerns about your water quality, then recommend (and supply) the best possible filtration system tailored to your home, needs, and budget. No cookie-cutter solutions — just expert advice and proven products that deliver great-tasting, healthy water every day.While we still love welcoming customers to our physical retail shopfront in Brisbane:
Shop 6/165 Oxley Station Road, Oxley QLD 4075 We've embraced the online world to make high-quality water filters more accessible Australia-wide. Shop with confidence knowing you're backed by a real family team with a bricks-and-mortar presence — fast answers, honest recommendations, and reliable after-sales support.Nationwide Delivery
We ship Australia-wide with our flat-rate $19.95 express shipping — quick, tracked, and hassle-free. Most in-stock orders dispatch the same day (if placed before 1 PM weekdays) or next business day.Shop Securely & Talk to a Real Person
Purchasing online is 100% safe and secure — we accept PayPal, Mastercard, and Visa. Prefer to chat? We're just a call or email away:
  • Free Call: 1800 217 726
  • Local: (07) 3379 7922
  • Email: support@waterfilterworld.com.au
Whether you're browsing our site (packed with info, comparisons, and customer stories), picking up in-store, or ordering online to save big — we're here to help you drink cleaner, live better.Thanks for choosing a family business that cares.
Have a great day! Byron Cottone
& The Water Filter World Family Team 💧